Lost in Thought

Terms and Conditions

Effective Date: April 9, 2026

Last Updated: April 9, 2026

1. Agreement to Terms

By downloading, installing, or using Lost in Thought (the "App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Lost in Thought ("Company," "we," "us," or "our").

2. Description of Service

Lost in Thought is a privacy-first mental health journaling application. It is a purposefully designed tool for self-reflection. Not an AI chatbot, not a therapy substitute, and not a platform that monetizes your data.

The App allows you to:

  • Create, edit, and store personal journal entries
  • Track your mood over time
  • Access AI-powered insights, pattern summaries, and personalized prompts
  • Use structured reflection prompts and a gratitude journal module
  • Record audio and attach photos to journal entries

Lost in Thought is not a medical device and is not intended to diagnose, treat, cure, or prevent any condition. It is a journaling and self-reflection tool. Please consult a qualified professional for mental health concerns.

3. Eligibility and Account Registration

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account at jack@lostinthoughtapp.com
  • You may not create multiple accounts or share your account with others

4. Acceptable Use Policy

Permitted Uses

You may use Lost in Thought for personal journaling, self-reflection, and mood tracking in accordance with these Terms.

Prohibited Uses

You agree NOT to:

  • Use the App for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the App or other users' accounts
  • Reverse engineer, decompile, or attempt to extract the source code of the App
  • Use automated tools to access the App, including bots or scrapers
  • Upload malicious code, viruses, or harmful content
  • Attempt to abuse or manipulate AI features to generate harmful, deceptive, or illegal content
  • Violate any third-party rights, including intellectual property rights

5. Content and Intellectual Property

Your Content

You retain full ownership of all journal entries and content you create ("User Content"). Your journal is yours.

By using the App, you grant us a limited, non-exclusive license to store, process, and display your User Content solely to provide the App's features to you. This license does not permit us to use your content for any other purpose, including advertising, model training, or sale to third parties.

  • You are solely responsible for the content you create
  • You represent that your User Content does not violate any third-party rights

Our Content

  • The App, including its design, features, and underlying technology, is owned by us
  • Our trademarks, logos, and brand elements are our property
  • You may not use our intellectual property without prior written consent

AI-Generated Content

  • AI-powered insights and summaries are generated specifically for you based on your journal content
  • They are provided for personal reflection purposes only and are not professional advice
  • We do not guarantee the accuracy of AI-generated content — use your own judgment
  • Your journal content is never used to train AI models. See our Privacy Policy for full details.

6. Privacy and Data Protection

Your privacy is the foundation of this product. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

The short version:

  • We will never sell your data
  • We will never use your journal entries or health data to train AI models
  • Your data belongs to you and can be deleted at any time

Please read our full Privacy Policy at lostinthoughtapp.com/privacy_policy.

7. Subscription and Payment Terms

Free Tier

Lost in Thought offers a free tier with access to core journaling features, daily mood check-ins, limited audio (1 minute per day) and image entries (1 per day), and preview access to insight features.

Premium Subscription

  • $5.00 per month, or $45.00 per year ($3.75/month effective)
  • Premium includes: unlimited journal history, full prompt library, up to 50 writing prompts per day, weekly insight summaries, monthly reflection reports, up to 5 minutes of audio journaling per day, and 5 image journals per day
  • Subscription fees are charged in advance on a recurring basis through the App Store or Google Play
  • Prices are subject to change with 30 days' notice

Managing Your Subscription

  • Auto-renewal can be turned off at any time through your device's App Store or Google Play settings
  • Cancellations take effect at the end of the current billing period — you retain access until then
  • We do not offer refunds for partial billing periods, except where required by law
  • If you cancel during a free trial, you will not be charged

8. Data Backup and Loss

Our Responsibilities

  • We use commercially reasonable efforts to maintain and back up your data
  • We use secure, redundant cloud storage to protect against data loss

Your Responsibilities

  • You acknowledge that no system is 100% reliable

Data Loss Disclaimer

While we take every precaution to protect your data, we cannot guarantee against loss due to:

  • Technical failures or service outages
  • Third-party service interruptions
  • User error or device issues
  • Force majeure events

9. Third-Party Services

The App integrates with the following third-party services to operate:

  • Apple Biometrics for Sign-In and Android Biometrics for authentication
  • Supabase for secure database storage
  • Google Vertex AI language model providers for insight features and writing prompts. Your content is processed in real time and not retained for training

Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for third-party service performance, outages, or policy changes.

10. Disclaimers and Limitations

Service Availability

  • Lost in Thought is provided "as is" and "as available"
  • We do not guarantee uninterrupted or error-free service
  • We may suspend or modify the service for maintenance, updates, or other operational reasons

Not a Medical or Therapeutic Service

Lost in Thought is a journaling and self-reflection tool. It is not a licensed medical device, a mental health treatment, or a substitute for professional psychological or therapeutic care. Nothing in the App, including AI-generated insights, constitutes medical or mental health advice. Please consult a qualified professional for any mental health concerns.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our liability is limited to the amount you paid for the App in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We disclaim all implied warranties, including merchantability and fitness for a particular purpose

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable legal fees) arising from:

  • Your use of the App in violation of these Terms
  • Your User Content
  • Your violation of any third-party rights

12. Termination

Termination by You

  • You may delete your account at any time through App settings
  • Upon deletion, your journal entries and account data are flagged for deletion. You have 30 days to recover your account and journal entries. After 30 days, everything is permanently removed

Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent or harmful activities
  • Fail to pay applicable subscription fees

Effect of Termination

  • Your right to use the App ceases immediately upon termination
  • Provisions regarding liability, indemnification, intellectual property, and disputes survive termination

13. Updates and Modifications

App Updates

  • We may release updates to improve functionality, security, or performance
  • Some updates may be required for continued service access
  • New features may be subject to additional terms or pricing

Terms Updates

  • We may modify these Terms at any time
  • Material changes will be communicated through the App or by email
  • Continued use of the App after changes constitutes acceptance of the updated Terms

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

Dispute Resolution Process

  • Contact us first at jack@lostinthoughtapp.com to attempt informal resolution, most issues can be resolved quickly this way
  • If informal resolution fails, disputes may be subject to mediation
  • Binding arbitration may be required for certain unresolved disputes
  • You agree to resolve disputes individually and not as part of a class action

Jurisdiction

Any legal proceedings must be brought in the courts of Illinois.

15. Accessibility

We are committed to making Lost in Thought accessible to users with disabilities. If you encounter accessibility barriers, please contact us at jack@lostinthoughtapp.com and we will work to address them.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

17. Apple App Store Additional Terms

If you downloaded the App from the Apple App Store, the following additional terms apply:

  • These Terms are between you and Lost in Thought, not Apple
  • Apple is not responsible for the App or its content
  • Apple has no obligation to provide maintenance or support for the App
  • If the App fails to conform to applicable warranties, you may notify Apple for a refund of the purchase price; Apple has no other warranty obligation
  • Apple is not liable for any claims relating to the App. Lost in Thought is solely responsible
  • Apple is a third-party beneficiary of these Terms and may enforce them against you

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lost in Thought regarding the App and supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms, please contact us:

Email: jack@lostinthoughtapp.com

Website: https://lostinthoughtapp.com

Your data belongs to you. Always.